Privacy Policy

Last updated: 13/04/2023

Idenfication Ltd  (“Idenfication”, “we”, or “us”) outline our procedures for gathering, storing, and processing data subjects’ personal information in this privacy notice. We clearly outline our responsibilities and liabilities as well as the rights of data subjects.

We are committed to ensuring that your sensitive data is handled morally, legally, and securely and value privacy as highly as possible. We employ top-notch cyber security tools and various best practices to protect the privacy and security of your data.

We request you to read our privacy statement (Privacy Statement), which outlines how we collect, use, disclose, and otherwise handle your personal information when you use our website, services, or software (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

Information we collect

We collect information from you when you use our Services. This information may include:

  • Personal information you provide to us, such as your name, email address, phone number, or payment information.
  • Information we automatically collect when you use our Services, such as your IP address, device type, and usage data.
  • Information we receive from third-party sources, such as identity verification services, fraud prevention services, or marketing partners.

We are committed to maintaining the confidentiality of your personal information and complying with all applicable laws in the jurisdictions where we operate. This includes the General Data Protection Regulation (GDPR) and other data protection laws around the world that set high standards for processing personal information.

During the verification and authentication process, your personal data is automatically collected using technologies including but not limited to facial recognition, voice biometrics, and id cards. You can opt out of these processes at any time.

The collection and use of your Personal Information are subject to the terms of this Policy and any privacy notices that we share with you or that we receive from Clients that use our Services. In addition, you can choose to limit the use of your Personal Information by changing your preferences or settings on our Service.

In order to provide you with the best possible user experience, we may automatically collect certain information from you when you access and use our Services. This includes your Internet Protocol (IP) address, device ID, operating system, browser type, and device settings. This information is used to help us recognize you and improve our products and services.

This information is also used to detect and prevent fraud or abuse of our products or services. For example, we may use it to verify your identity if you have previously visited Idenfication, or if you have been suspected of identity fraud in the past.

You may also be asked to provide a photo of yourself, as part of the verification or authentication process. In addition, we may collect and use other information from your photos.

We take the security of your personal data very seriously and have implemented a number of measures to protect it from unauthorized access or misuse. These include physical, network and technological safeguards.

How we use your information

We use your personal information to:

  • Provide our Services and fulfil your requests.
  • Communicate with you about our Services, including updates, promotions, and news.
  • Improve our Services and develop new products and features.
  • Protect our users and prevent fraud.
  • Comply with legal obligations.

We may also use your information for other purposes with your consent.

How we share your information

We may share your personal information with:

  • Our service providers and partners who help us provide our Services.
  • Law enforcement agencies, government agencies, or other authorized third parties if required by law or to protect our legal rights.
  • Third parties in connection with a corporate transaction, such as a merger or acquisition.
  • Other third parties with your consent.

We may also share aggregated or anonymized information that cannot be used to identify you.

Your choices

You can opt out of receiving promotional emails from us by following the instructions in those emails. You can also control the use of cookies through your browser settings.

If you reside in certain jurisdictions, such as the European Union, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your information.

Data retention

Idenfication maintains and follows internal policies and client agreements that determine how long data is kept and how it can be deleted. This enables us to respond to requests for the deletion of personal information at any time and ensures we’re never storing information for longer than it needs to be. We may retain your information for longer periods if required by law.

We retain your personal information for as long as necessary to provide our Services and fulfil the purposes outlined in this Privacy Policy.

We also take all necessary physical, technical and organizational measures to ensure the security of personal data. This includes implementing industry-standard encryption to protect data at rest and in transit and maintaining modern, secure hardware and software.

We delete all stored information of the client or user on request. Please contact our team for more information on this.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is completely secure, and we cannot guarantee the security of your information.

International data transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, including the United States, where data protection laws may be different from those in your jurisdiction. We will take appropriate measures to ensure your personal information receives an adequate level of protection.

Children’s Privacy

Our Services are not directed to children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website.

Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].